Tips to keep network connection stable

To do a quick fix for the internet dropouts of all connected devices, you can follow the steps below:

  1. Power cycle your modem.
  2. Power cycle your router.
  3. Check your internet cable is plugged well and healthy. https://www.asus.com/support/FAQ/1044349/
  4. Set up schedule reboot for your
    router. 

If the above steps didn’t resolve your case, you can refer to this FAQ: https://www.asus.com/support/FAQ/1030645/

There are also some factor smight cause WiFi dropout on certain devices. Normally it occurs on a few devices which cannot connect to WiFi network properly in your home, while other devices work just fine. To fix this, you can follow the steps below:

    1. Disable smart connect on router. https://www.asus.com/us/support/FAQ/1012132/
    2. Set up fix channels of your WiFi network, the best compatibility channels are: for 2.4GHz network, channel 1, 6, 11 are suggested, for 5GHz, channel 36~48 are recommended. https://www.asus.com/support/FAQ/1011432/
    3. Adjust WiFi bandwidth, higher WiFi bandwidth can improve maximum connection speed but also generate more interferences, you can set up lower bandwidth to avoid. https://www.asus.com/support/FAQ/1011431/
    4. Try to forget WiFi connection and reconnect your device to the WiFi network. https://www.asus.com/support/FAQ/1045276/
    5. Stay close to the WiFi router, if you put device too far away from router, signal strength might not be good. If you have a large house or space, you might need to install mesh WiFi to get the best wireless coverage.
    6. If above steps do not resolve your issue, you can check this: https://www.asus.com/support/FAQ/1042475/
[ Troubleshooting ] Wi-Fi signal is often disconnected >
[ Wireless ] Troubleshooting – Computer cannot find the wireless router >

Improve overall internet connection quality

To improve overall internet connection quality is essential today, we play games, host online meetings and watch streaming videos all the time, here are some tips to optimize your internet:

  1. Find a best DNS server for your router, a best DNS will improve general website surfing experiences, to look for a best one, you can refer to: https://www.asus.com/support/FAQ/1045249/
  2. Disable VPN connection. You might already dial VPN connection on the router or PCs, with a VPN connected, all traffics will go through VPN server which will slow down all the browsing experiences, it’s important to disable VPN while gaming or streaming.
  3. Enable or disable QoS (Quality of server) by cases, QoS will deal great experiences improvement while internet speed is limited, for example your internet speed is lower than 100Mbps. However with high internet bandwidth, QoS might cause the limitation of maximum speed.

[ Wireless ] How to improve wireless speed by setting Channel Bandwidth? >

[ Wireless Router ] What is difference between 2.4GHz and 5GHz? >

All works fine but still expecting a greater performance? Find a better router!

Sometimes it’s not worth to troubleshoot an outdated router which uses outdated wireless technologies and has a very limited transmission power. Instead, buy a newer router instantly enjoy improved signal strength with faster download and upload speeds could be an even better offer. 

You can refer to key factors below:

  1. What bandwidth plans you get from ISP? With bandwidth over 300Mbps, AC1750 or AX1800 above are recommended.
  2. How large is your home? For single room or 3 rooms apartment, a single powerful router might be good, but for a large house, multi-floors, WiFi mesh should be a better choice.
  1. What bandwidth plans you get from ISP? With bandwidth over 300Mbps, AC1750 or AX1800 above are recommended.
  2. How large is your home? For single room or 3 rooms apartment, a single powerful router might be good, but for a large house, multi-floors, WiFi mesh should be a better choice.